Legal notice
Legal Notice
Last updated: 13/5/2026
This website and online store are operated by:
Business name: [insert legal business name]
Commercial name / brand: WORDLESS
Tax identification number / VAT number: PT 509900518
Registered address: Rua casal dos Moutinhos n1 3140-086 Carapinheira
Email: wordless.brand@gmail.com
Website:
Throughout this website, the terms “we”, “us”, “our” and “WORDLESS” refer to the operator identified above.
1. General Information
This website is operated for the purpose of displaying, promoting and selling clothing, artwear, limited edition t-shirts and related products.
By accessing this website, browsing the online store or placing an order, the user acknowledges that they have read and understood this Legal Notice, together with the applicable Terms of Service, Privacy Policy, Refund Policy and Shipping Policy.
2. Website Operator
The website operator is responsible for the commercial operation of this online store, including the sale of products, customer communication, order processing and compliance with applicable legal obligations.
All official communications regarding orders, legal matters, consumer rights or complaints should be sent to the contact email identified above.
3. Product Information
We make reasonable efforts to ensure that all product descriptions, images, sizes, prices, availability and other information displayed on the website are accurate and up to date.
However, minor variations may occur, including differences in colour, print appearance, fabric texture, image display, monitor calibration, production batch or product finishing.
Images are provided for illustrative and informational purposes. The final product may differ slightly from the images shown on the website, particularly in the case of handmade, limited edition, made-to-order, custom-produced or print-based items.
4. Prices and Taxes
All prices are displayed in euros unless otherwise stated.
Where applicable, prices include VAT at the legal rate in force. Shipping costs, customs duties, import taxes or other charges may be added separately and displayed before completion of the order or charged by the competent authorities in the destination country.
We reserve the right to correct pricing errors, typographical mistakes, technical errors or incorrect product information at any time.
If an order is affected by an obvious pricing or technical error, we reserve the right to cancel the order and refund any amount paid.
5. Intellectual Property
All content displayed on this website, including but not limited to brand names, logos, artwork, illustrations, photographs, product designs, graphics, text, layout, visual identity and digital content, is owned by us or used with appropriate authorization.
The purchase of a product does not grant the customer any intellectual property rights over the artwork, design, image, brand, logo or any other creative element associated with the product.
No content from this website may be copied, reproduced, modified, distributed, sold, published, used commercially or exploited in any form without prior written authorization.
Unauthorized use of our images, designs, artworks, brand identity or product concepts may result in legal action.
6. Third-Party Services and Links
This website may use or link to third-party platforms, payment providers, shipping carriers, analytics services, social media platforms or external websites.
We are not responsible for the content, policies, security, availability, practices or actions of third-party websites or services.
The use of third-party services may be subject to their own terms and privacy policies.
7. Limitation of Liability
We make reasonable efforts to keep this website secure, available and functioning correctly.
However, we do not guarantee that the website will always be uninterrupted, error-free, secure or free from technical failures, viruses or other harmful components.
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential or punitive damages arising from the use of this website, inability to access the website, delays, technical failures, third-party services, carrier issues or circumstances beyond our reasonable control.
Nothing in this Legal Notice excludes or limits any liability that cannot be excluded or limited under applicable consumer protection law.
8. Customer Responsibility
The customer is responsible for ensuring that all information provided when placing an order is complete, accurate and up to date.
This includes name, billing details, delivery address, email address, telephone number and any information required for delivery or customs clearance.
We are not responsible for delays, failed deliveries, returned parcels, additional costs or losses caused by incorrect or incomplete information provided by the customer.
9. Consumer Complaints
Customers may contact us directly through the email address identified above.
Where legally applicable, customers may also use the Portuguese Electronic Complaints Book:
https://www.livroreclamacoes.pt/
Competent consumer authority: [insert applicable authority, for example ASAE, where applicable]
10. Alternative Dispute Resolution
In the event of a consumer dispute, the customer may have the right to refer the matter to a competent Consumer Arbitration Centre or Alternative Dispute Resolution entity.
More information may be available through the Portuguese consumer portal or the competent consumer dispute resolution entities.
The use of alternative dispute resolution does not prevent the customer from exercising any rights before the competent courts.
11. Applicable Law and Jurisdiction
This website and the commercial activity carried out through it are governed by Portuguese law, without prejudice to any mandatory consumer protection rules that may apply in the customer’s country of residence.
In the event of a dispute, the competent courts shall be determined in accordance with applicable law.
12. Changes to this Legal Notice
We reserve the right to update, modify or replace this Legal Notice at any time.
The version published on this website at any given time shall be the applicable version.
Customers are encouraged to review this page periodically.